Operations and Admin Support

World Vision International (New); Quezon City; Sur place; PHP 279 000 - 424 000; Plein temps

Résumé du poste

World Vision International (New) in Quezon City seeks an Operations and Administrative Support Staff to back the Major Gifts Team. You will manage donor records, prepare reports, and coordinate logistics to ensure timely donor engagement and target achievement.

Ideal candidates have a bachelor’s degree in business/administration, at least 1 year of administrative experience, strong MS Office skills, and familiarity with donor databases.

Qualifications

• Bachelor's degree in Business Administration or related field.
• At least 1 year of substantial administrative experience.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Knowledge of database management, recordkeeping, and data entry.
• Strong organizational and scheduling skills.
• Excellent written and verbal communication and ability to maintain confidentiality.

Responsabilités

• Maintain donor records and engagement trackers; encode donations in SIMMA.
• Prepare donor reports, presentations, and proposals; consolidate program data and impact stories.
• Track donor commitments, deadlines, and pipeline progress.
• Coordinate donor meetings, events, and program visits, including logistics.

Connaissances

MS Office

Data entry

Documentation

Scheduling

Communications

Confidentiality

CRM familiarity

CRM software

Formation

Bachelor's degree in Business Administration

Outils

SIMMA

CRM software

Description du poste

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!

Key Responsibilities

The Operations and Administrative Support Staff shall provide administrative and operational support to the Major Gifts Team by managing donor records, documentation, reports, schedules, and logistics to ensure efficient donor engagement, timely deliverables, and achievement of departmental targets. This is an open-ended post based in Quezon City.

Major Responsibilities

• Donor Database and Records Management: Maintain donor and prospect records, engagement trackers, and pipeline records; encode donations and transactions in SIMMA; and organize donor files and supporting documents.
• Donor Reporting and Materials Preparation: Prepare donor reports, presentations, proposals, and other materials; consolidate program data and impact stories; and submit monthly accomplishment reports with action plans to achieve targets.
• Donor Commitment and Pipeline Monitoring: Track donor commitments, deliverables, deadlines, pipeline progress, and follow-up requirements to ensure timely completion.
• Donor Engagement and Administrative Support: Coordinate donor meetings, events, vision trips, and program visits, including scheduling, invitations, documentation, and logistics.
• Internal Coordination and Partnership Support: Coordinate with WVI, regional, support, and field offices, as well as internal teams, to align strategies, partnerships, and donor reporting requirements.
• Compliance and Documentation: Maintain accurate donor documentation and support compliance, audit, and organizational reporting requirements.
• Organizational Contribution and Staff Development: Participate in corporate and team devotions, prayer, meetings, and organizational activities; submit performance and development plans and reviews on time; and support emergency response activities as needed.

Qualifications

• Bachelor's degree in Business Administration, Management, Office Administration, or a related field.
• At least 1 year of substantial experience in administrative work.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Knowledge of database management, recordkeeping, and data entry.
• Strong skills in administrative coordination, documentation, report preparation, and scheduling.
• Good written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks, meet deadlines, and maintain confidentiality.
• Experience in donor relations, customer service, or nonprofit operations is an advantage.
• Familiarity with CRM systems or donor management databases is an advantage.
• Physically and medically fit to perform functions of the role.

Safeguarding

World Vision is committed to safeguarding all children as well as adults living where World Vision operates. We have zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them. Each potential team member needs to understand the importance of these issues and be open to further training and guidance on our safeguarding policies and responsibilities.

Culture

Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so. As a global Christian relief, development and advocacy organisation, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Our organisational culture reflects a "Partnership" of World Vision offices in 100 countries and 31,000+ staff working towards one vision: life in its fullness for every child. A career with World Vision is a God-given calling, and we believe that every staff member has been brought to World Vision for God’s purposes. Whether working from home, in an office, or with children and community members, we celebrate and embrace each staff member’s diverse background and talents – knowing that together, we can make a difference. Together, #WeAreWorldVision.

Our people are our greatest asset. Each staff member brings their unique experience and God-given talents to the organisation – and in return World Vision provides employees a competitive "Total Rewards" package tailored to the context in which they work.