Operations and Accounts Trainer

Maxicare Healthcare Corporation; Philippines; On-site; PHP 240,000 - 420,000; Full time

Job summary

A leading healthcare company is looking for an Operations and Accounts Trainer accountable for implementing the ADDIE framework in its Operations and Sales Division. This role focuses on developing and standardizing training materials and delivering various learning solutions. The ideal candidate should have experience in designing training programs and conducting evaluations of training interventions. Join to enhance the learning and development initiatives within a dynamic team.

Qualifications

• Conducts Training Needs Analysis (TNA) and prepares TNA reports.
• Assists and coordinates learning and development program designs for e-learning and instructor-led training.
• Develops learning materials using various platforms and methodologies.
• Develops, standardizes and reviews training materials.
• Delivers L&D solutions to support team’s needs and development outlined in the L&D strategy, using blended methods such as e-learning, self-managed learning, remote delivery, management cascade, classroom and on-the-job learning.

Responsibilities

• Conducts Training Needs Analysis (TNA) and prepares reports.
• Assists in designing e-learning and instructor-led training programs.
• Develops training materials using various platforms.
• Standardizes and reviews training content for effectiveness.
• Delivers blended learning solutions as per strategy.
• Evaluates learning interventions and prepares reports.

Job description

Job Title

Operations and Accounts Trainer

Division

Operations Division

Department

Support Department

Reports to (Position of Immediate Superior)

AM, Operations and Accounts

Position Accountability Statement

Accountable for the implementation of ADDIE (Analysis, Design, Development, Implementation and Evaluation) Framework across Operations and Sales Division.

Primary Job Responsibility

• Conducts TNA and prepares TNA reports.
• Assists and coordinates learning and development programs designs for e-learning and instructor‑led training.
• Develops learning materials using various platforms and methodologies.
• Develops, standardizes and reviews the training materials.
• Delivers L&D solutions to support team’s needs and development outlined in the overall L&D strategy using a blend of methodologies including e-learning, self‑managed learning, remote delivery, management cascade, classroom and on‑job learning as appropriate.
• Undertakes evaluation of all L&D interventions and prepares reports of training sessions conducted.

STANDARD RESPONSIBILITY STATEMENTS

• Strives to embody, commits to support, and deliver the quality policy, objectives and initiatives of the organization;
• Communicates, engages, directs, and supports people to contribute to the Governance and Resilience effectiveness;
• Demonstrates commitment to customers by ensuring applicable statutory and regulatory requirements are determined, understood and consistently met;
• Abides by the Governance and Resilience policies and procedures for the effective management and control of its processes; and
• Promotes and utilizes the Process Approach and Risk‑based Thinking at work.
• Performs other RELATED functions that may be assigned BY THE IMMEDIATE SUPERIOR