Operations Analyst - Junior

Arch Insurance Group Inc.; Manila; On-site; PHP 167,000 - 279,000; Full time

Job summary

Arch Global Services (Philippines) Inc. is seeking a Clerk to support the Director with audit documentation, data entry, and records management. The role involves gathering information, organizing reports, and ensuring accuracy across audit files.

The ideal candidate has 1–2 years of clerical experience, proficiency in MS Office (Excel), and strong attention to detail. GRC software familiarity is a plus; organizational and communication skills are essential for this position.

Qualifications

• 1–2 years clerical or admin experience preferred
• Experience with Governance, Risk and Compliance (GRC) software preferred
• Proficient in MS Office, especially Excel
• Excellent attention to detail and ability to analyze discrepancies
• Strong communication and organizational skills
• Associate’s degree or equivalent

Responsibilities

• Obtain loss runs, claims handling guidelines, TPA service agreements and other documents needed to perform audits
• Identify discrepancies in loss runs and format loss runs for audit vendor loss picks
• Upload claim file information into Decision Focus (audit platform) and make corrections as needed
• Retrieve audit reports from the platform and organize them for the Director to disseminate
• Add users to the platform

Skills

MS Office (Excel)

Communication

Organization

Attention to detail

Data entry

Discrepancy analysis

Education

Associate’s degree

Tools

Decision Focus

GRC software

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

The Clerk assists the Director with the preparation of audit documentation and reports, providing essential administrative and clerical support to the auditing team. The position is responsible for gathering information, maintaining records, and performing data entry.

Tasks/Responsibilities

• Obtain loss runs, claims handling guidelines, TPA service agreements and other documents needed to perform audits.
• Identify discrepancies in loss runs, and format loss runs for audit vendor loss picks.
• Upload claim file information into Decision Focus (audit platform) and make corrections as needed.
• Retrieve audit reports from the platform and organize them for the Director to disseminate.
• Add users to the platform.

Skills Required/Experience

• 1 to 2 years prior clerical or related administrative experience preferred, but not required
• Experience working with Governance, Risk, and Compliance (GRC) software preferred, but not required
• Proficiency in MS Office Suite, particularly Excel
• Excellent attention to detail, with the proven ability to analyze and detect discrepancies
• Strong communication skills
• Excellent organizational skills

Education

• Associate’s degree level

10400 Arch Global Services (Philippines) Inc.