Operations Analyst - Bench

Arch Global Services Philippines; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Arch Global Services Philippines Inc. is seeking an Operations Analyst to interpret, analyze, and process activities supporting property and casualty insurance operations.

The role requires high accuracy and meeting service levels while collaborating with international teams. Key duties include data interpretation, processing in multiple systems, generating reports, and coordinating with customers to ensure timely deliverables.

Qualifications

• Strong verbal and written communication in English.
• Analytical and problem-solving abilities are essential.
• Detail and quality minded in processing transactions.

Responsibilities

• Interpret data and analyze results to support operations.
• Process transactions across systems (Submission Clearance, Policy & Endorsement rating).
• Ensure compliance and accuracy in documents and reports.

Skills

Verbal and written communication in EN

Analytical and problem-solving

Detail-oriented

Team-oriented collaboration

Education

Bachelor’s degree

Tools

MS Word

MS Excel

MS Office Suite

Job description

Job Description:

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Job Description

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations.

The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

Tasks/Responsibilities

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
• Submission Clearance
• Policy & Endorsement rating and Issuance
• Compliance
• Auto
• Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Required Skills/Experience

• MS Word & Excel
• MS Office Suite

Desired Skills/Experience

• Strong verbal/written communication with fluency in the English language
• Strong analytical and problem-solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Superior knowledge of Excel and Word
• Excellent communication and interpersonal skills
• Flexible with changing requirements and ability to learn new processes quickly

Education

• Bachelor’s degree

10400 Arch Global Services (Philippines) Inc.