Operational Risk Officer

Hammerjack Pty Ltd; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Billease Bank, Inc. (A Rural Bank) seeks an experienced Operational Risk Officer to develop and maintain the risk framework, collaborate with cross-functional teams, and strengthen controls in Makati. The role focuses on BSP compliance, risk identification, and governance to safeguard operations.

The candidate will lead RCSA activities, monitor KRIs, and drive risk reporting to senior management. A strong background in financial services risk with stakeholder management is essential.

Qualifications

• Experience in Enterprise Risk Management and Operational Risk within banking, fintech, lending, or financial services.
• Strong knowledge of BSP operational risk regulations.
• Experience facilitating Risk and Control Self-Assessments (RCSA) and control assessments.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• Bachelor's degree in Finance, Business Administration, Economics, Risk Management, or a related field.

Responsibilities

• Develop, maintain, and enhance the Enterprise Operational Risk Management Framework and other Operational Risk-related policies.
• Coordinate enterprise-wide operational risk identification, assessment, monitoring, and reporting activities.
• Facilitate RCSA and monitor the implementation of risk mitigation plans.
• Maintain the operational risk register and monitor events, incidents, and KRIs.
• Review and assess the effectiveness of internal controls, recommending improvements.
• Prepare enterprise operational risk reports and dashboards for senior management and risk committees.
• Partner with business units to integrate operational risk management into processes and initiatives.
• Support development and implementation of enterprise risk policies, standards, and governance frameworks.
• Ensure compliance with BSP operational risk regulations and other regulatory requirements.
• Promote enterprise-wide risk awareness and a strong risk culture.

Skills

Operational risk management

Risk reporting

Stakeholder management

Analytical thinking

Communication skills

Education

Bachelor's degree in Finance, Business Administration, Economics, Risk Management, or related field

Job description

Billease Bank, Inc. (A Rural Bank) (formerly Rural Bank of Santa Maria (Ilocos Sur), Inc., and referred to herein as the Bank) is a Bangko Sentral ng Pilipinas (BSP)-supervised rural bank, operating under the Billease brand as the banking arm of the Billease Group.

The Bank operates alongside its affiliate, First Digital Finance Corporation (FDFC) — the SEC-registered financing company and BSP-registered Operator of Payment System that operates the Billease Buy Now, Pay Later (BNPL) and consumer-finance platform — to extend regulated deposit-taking, lending, and other banking services to Billease's underserved customer base. The Billease Group is backed by an experienced leadership team and by institutional equity backing that includes TPG's The Rise Fund. The Bank's growth strategy centers on complementing FDFC's consumer finance platform with regulated deposit and credit products, advancing the Group's financial-inclusion mission in a market where over 90% of the population remains underbanked.

The Job:

We are seeking a highly skilled Operational Risk Officer to join our dynamic team in Makati. In this pivotal role, you will be responsible for developing and maintaining the organization's operational risk management framework, identifying and assessing operational risks, strengthening internal controls, and ensuring compliance with BSP regulations. You will work closely with cross-functional teams to enhance risk governance, improve operational processes, and promote a strong risk culture across the organization.

If you have a passion for operational risk management, governance, and process improvement, we invite you to help strengthen our operational resilience and safeguard our business.

What You’ll Do:

• Develop, maintain, and enhance the Enterprise Operational Risk Management Framework and other Operational Risk-related policies.
• Coordinate enterprise-wide operational risk identification, assessment, monitoring, and reporting activities.
• Facilitate Risk and Control Self-Assessments (RCSA) and monitor the implementation of risk mitigation plans.
• Maintain the operational risk register and monitor operational risk events, incidents, and Key Risk Indicators (KRIs).
• Review and assess the effectiveness of internal controls, recommending improvements to strengthen the control environment.
• Prepare enterprise operational risk reports and dashboards for senior management and risk governance committees.
• Partner with business units to integrate operational risk management into business processes and strategic initiatives.
• Support the development and implementation of enterprise risk policies, standards, and governance frameworks.
• Ensure compliance with BSP operational risk regulations and other applicable regulatory requirements.
• Promote enterprise-wide risk awareness and contribute to a strong risk management culture.

What We Are Looking For:

• Bachelor's degree in Finance, Business Administration, Economics, Risk Management, or a related field.
• At least 5 years of experience in Enterprise Risk Management and Operational Risk within banking, fintech, lending, or financial services.
• Strong knowledge of enterprise operational risk frameworks, internal controls, risk assessments, incident management, and risk reporting.
• Hands-on experience facilitating Risk and Control Self-Assessments (RCSA), operational risk reviews, and control assessments.
• Strong knowledge of BSP operational risk regulations is required.
• Experience monitoring Key Risk Indicators (KRIs), operational risk events, and enterprise risk reporting.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.