OPERATION OFFICER

Panda Logistics Inc.; Makati; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

HMO

Attendance incentive

Meal allowance

Leave credits

13th/14th month pay

Birthday incentive

Target incentive

Job summary

Panda Logistics Inc. in Makati City, Metro Manila is seeking a highly motivated Operation Officer to join our team.

This full-time role focuses on coordinating shipments, preparing documents, and ensuring accurate billing and status updates for import/export operations. You will work with clients, shipping lines, co-loaders, overseas agents, truckers, and customs brokers, ensuring timely and compliant execution of shipments.

Qualifications

• Bachelor’s degree in Logistics or related field.
• Fresh graduates are welcome to apply.
• Basic knowledge of Microsoft Outlook and other Microsoft Office applications.
• Experience in logistics or freight forwarding is an advantage but not required.
• Knowledge of Inward Foreign Manifest, E-Trade, CDEC, and shipping documentation is an advantage.
• Knowledge of using an operations or accounting system is a plus.
• Good written and verbal communication skills in English.
• Keen attention to detail when preparing and checking shipping documents and shipment information.
• Good coordination and customer service skills when dealing with clients, shipping lines, overseas agents, truckers, and customs brokers.
• Open to cross-training and assignment to different functions including Import and Export operations.

Responsibilities

• Coordinate with clients, shipping lines, co-loaders, overseas agents, truckers, and customs brokers regarding shipment requirements and arrangements.
• Create shipment files and import shipment data into the company's system, ensuring all shipment details are accurate.
• Prepare and create Bills of Lading (B/L) through shipping line systems and the company's own system.
• Determine and verify the Master Bill of Lading (MBL) and House Bill of Lading (HBL) based on shipment arrangements.
• Prepare and submit E-Manifests through the E-Trade system, ensuring accuracy and on-time submission.
• Request and follow up on arrival details, billing statements, and Delivery Orders (DO).
• Prepare and check shipping documents including Bills of Lading, commercial invoices, packing lists, and other relevant documents.
• Monitor shipment status, vessel schedules, cargo arrivals, and delivery arrangements, providing timely updates.
• Prepare and issue billing to clients and overseas agents, ensuring charges are recorded correctly.
• Respond to client inquiries and coordinate resolutions with relevant parties.
• Maintain complete and organized shipment records and supporting documents.
• Perform other duties related to Import and Export operations as assigned.

Education

Bachelor’s degree in Logistics

Tools

Microsoft Office Suite

MS Outlook

Job description

About the role
Panda Logistics Inc. is seeking a highly motivated Operation Officer to join our dynamic team in Makati City, Metro Manila. As an Operation Officer, you will play a crucial role in ensuring the seamless and efficient operation of our services. This is a full-time position that offers opportunities for growth and development within our organization.

Job Responsibilities:

• Coordinate with clients, shipping lines, co-loaders, overseas agents, truckers, and customs brokers regarding shipment requirements and arrangements.

• Create shipment files and import shipment data into the company's system, ensuring that all shipment details are accurate and complete.

• Prepare and create Bills of Lading (B/L) through shipping line systems and the company's own system, as applicable.

• Determine and verify the Master Bill of Lading (MBL) and House Bill of Lading (HBL) based on shipment arrangements.

• Prepare and submit E-Manifests through the E-Trade system, ensuring that shipment details are accurate and submitted on time.

• Request and follow up on arrival details, billing statements, and Delivery Orders (DO) from shipping lines and co-loaders.

• Prepare and check shipping documents, including Bills of Lading, commercial invoices, packing lists, and other relevant documents, to ensure accuracy and consistency.

• Monitor shipment status, vessel schedules, cargo arrivals, and delivery arrangements, and provide timely updates to clients and concerned parties.

• Prepare and issue billing to clients and overseas agents, ensuring that shipment charges are accurate and properly recorded in the company's system.

• Respond to client inquiries, handle shipment concerns, and coordinate with relevant parties to resolve issues.

• Maintain complete and organized shipment records and supporting documents.

• Perform other duties related to Import and Export operations as assigned by the supervisor.

What We're Looking For

• Bachelor's degree in Customs Administration, Logistics, Supply Chain Management, Operations Management, Business Administration, or a related field.

• Fresh graduates are welcome to apply.

• Basic knowledge of Microsoft Outlook and other Microsoft Office applications.

• Experience in logistics or freight forwarding is an advantage but not required.

• Knowledge of Inward Foreign Manifest, E-Trade, CDEC, and shipping documentation is an advantage.

• Knowledge of using an operations or accounting system is a plus.

• Good written and verbal communication skills in English.

• Keen attention to detail, especially when preparing and checking shipping documents and shipment information.

• Good coordination and customer service skills when dealing with clients, shipping lines, overseas agents, truckers, and customs brokers.

• Open to cross-training and assignment to different functions, including Import and Export operations, based on business needs.

• Flexible and adaptable to changes in work assignments, procedures, and responsibilities.

• Able to work under pressure, meet deadlines, and perform tasks with minimal supervision.

• Willing to learn new systems, processes, and skills.

• Organized, responsible, and able to handle multiple shipments and tasks at the same time.

What we offer
At Panda Logistics Inc., we value our employees and are committed to providing a rewarding and fulfilling work experience. As an Operation Officer, you can expect:

• Government-mandated benefits

• Health Maintenance Organization (HMO)

• Attendance incentive

• Meal allowance

• Leave credits

• 13th-month and 14th-month pay

• Birthday incentive

• Target incentive

About us
Panda Logistics Inc. is a global logistics service provider specializing in transportation, warehousing, and distribution. With over a decade of industry experience, we provide logistics solutions including ocean and air freight imports and exports, express delivery, customs services, and warehousing. Join our dynamic team and be a part of our continued expansion and success.