Onsite Trust & Safety Moderator (Bacolod) – Gaming Community Guardian

Keywords Studios Plc; Bacolod; On-site; PHP 250,000 - 420,000; Full time

Benefits offered by this job

Non-taxable Allowances

Vacation Leaves

Sick Leaves

HMO and Life Insurance

Annual Wellness Subsidy

Job summary

Keywords Studios is hiring a Trust & Safety Moderator to create a safe gaming environment, monitoring content and protecting players from harassment and abuse. This onsite role based in Bacolod requires resilience and careful judgment.

You will work with cross-functional teams, participate in moderation testing, and contribute to improving moderation tools and processes. The company offers equal opportunities and a comprehensive benefits package.

Qualifications

• Excellent written and verbal communication skills in English to communicate with team members and stakeholders.
• Mastery in C1-C2 level English proficiency.
• Emotional stability, self-awareness, and strong auto-analysis skills to handle challenging situations.
• Optimism, resilience to maintain a positive attitude and adapt to changing circumstances with ease.
• Experience as Trust and Safety Moderator will be advantageous

Responsibilities

• Moderate digital content, including text, images, and videos, spotting harmful or inappropriate material.
• Audit interactions and report trends for process improvements.
• Collaborate with internal teams and support project-related requests and maintain communication channels.

Skills

Communication

Analytics

Leadership

Adaptability

Job description

Keywords Studios is hiring a Trust & Safety Moderator to create a safe gaming environment, monitoring content and protecting players from harassment and abuse. This onsite role based in Bacolod requires resilience and careful judgment.

You will work with cross-functional teams, participate in moderation testing, and contribute to improving moderation tools and processes. The company offers equal opportunities and a comprehensive benefits package.