Onsite Gaming Trust & Safety Moderator (Bacolod)

Keywords Studios; Bacolod; On-site; PHP 246,000 - 357,000; Full time

Benefits offered by this job

Non-taxable Allowances

Vacation Leaves and Sick Leaves

HMO and Life Insurance

Annual Wellness Subsidy

Job summary

Keywords Studios in Bacolod, Philippines, is seeking a full-time onsite Moderator to maintain a safe and respectful gaming environment across communities.

You will moderate text, images, and videos; audit interactions; collaborate with teams; and participate in feature testing to improve content moderation. Candidates should have excellent English, strong self-management, and experience in Trust and Safety; prior moderation in gaming is a plus.

Qualifications

• Excellent English written and verbal communication.
• C1-C2 level language proficiency.
• Emotional stability and self-awareness for challenging situations.
• Optimism, resilience, and stress management.
• Experience as a Trust and Safety Moderator is a plus.

Responsibilities

• Moderate digital content (text, images, video) to flag harmful material.
• Audit interactions and report trends for process improvements.
• Participate in feature testing and tool improvements.
• Communicate effectively with internal teams and stakeholders.

Skills

English proficiency

Written communication

Verbal communication

Emotional stability

Multitasking

Job description

Keywords Studios in Bacolod, Philippines, is seeking a full-time onsite Moderator to maintain a safe and respectful gaming environment across communities.

You will moderate text, images, and videos; audit interactions; collaborate with teams; and participate in feature testing to improve content moderation. Candidates should have excellent English, strong self-management, and experience in Trust and Safety; prior moderation in gaming is a plus.