Onsite Team Administrator — Client Onboarding & Admin Ops

Smartsourcing; Cebu City; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Healthcare from Day 1

Free lunch and coffee

Gym membership subsidies

Great place to work award

Job summary

Smartsourcing is hiring a full-time, onsite Team Administrator to support a busy Business Management team in Cebu City. You will manage client onboarding/offboarding, maintain data accuracy across systems, and run recurring workflows including billing and document handling with a focus on accuracy and timeliness.

In this role you will collaborate with the Practice Manager, Client Service Coordinators, and fellow Team Administrators, handling moderately complex tasks with minimal supervision.

Qualifications

• 1+ year in an administrative role or similar
• Experience in professional services, accounting, or finance-advisory setting is an advantage
• Strong written and spoken English

Responsibilities

• Provide end-to-end administrative support to a Business Management team
• Manage client onboarding and offboarding processes
• Maintain data accuracy across practice-management and external systems
• Run recurring workflows including mail, documents, lodgements, and billing
• Assist with month-end invoices and expense disbursements
• Set up recurring billing and direct debits where required
• Support with general office tasks and project work as needed
• Maintain baseline AI literacy and participate in trainings

Skills

Attention to detail

English communication

Self-directed

Multitasking

Education

Relevant administrative or business qualification

Tools

MS Excel

MS Office

Xero Tax

ATO Portal

SharePoint/CRM

Job description

Smartsourcing is hiring a full-time, onsite Team Administrator to support a busy Business Management team in Cebu City. You will manage client onboarding/offboarding, maintain data accuracy across systems, and run recurring workflows including billing and document handling with a focus on accuracy and timeliness.

In this role you will collaborate with the Practice Manager, Client Service Coordinators, and fellow Team Administrators, handling moderately complex tasks with minimal supervision.