Onsite Non-Voice Customer Support Agent – Fresh Grads Welcome

Intellipro Solutions Philippines Corp.; Pasig; Presencial; PHP 246.000 - 357.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO coverage

Performance-based bonus

Annual leave and sick leave

Descripción de la vacante

IntelliPro – Hiring for Temu is seeking Non-Voice Customer Service Agents to assist Temu customers with inquiries, returns, and other concerns. Fresh graduates are welcome and strong written English is valued.

The role is onsite at Cyberscape Gamma, Ortigas, Pasig City with rotating shifts including weekends and holidays. This position offers a monthly salary range of PHP 22,000 to PHP 32,000, plus benefits such as HMO, performance-based bonuses, annual/paid sick leave, and shift premiums where

Formación

• Strong written English communication and data entry skills.
• Fresh graduates or those with up to 3 years of call center experience welcome.
• Willing to work onsite in Ortigas, Pasig.

Responsabilidades

• Respond to non-voice inquiries about orders, returns, and general concerns.
• Track and manage customer cases through resolution.
• Escalate complex issues to the appropriate team.
• Maintain accurate customer records and assist with general support tasks.

Conocimientos

Written English

Data entry

Customer service

Attention to detail

Educación

High School diploma

College (2 years completed)

Descripción del empleo

IntelliPro – Hiring for Temu is seeking Non-Voice Customer Service Agents to assist Temu customers with inquiries, returns, and other concerns. Fresh graduates are welcome and strong written English is valued.

The role is onsite at Cyberscape Gamma, Ortigas, Pasig City with rotating shifts including weekends and holidays. This position offers a monthly salary range of PHP 22,000 to PHP 32,000, plus benefits such as HMO, performance-based bonuses, annual/paid sick leave, and shift premiums where