Onsite Night-Shift Systems Administrator – MSP Infrastructure

IT By Design; Taguig; On-site; PHP 446,000 - 837,000; Full time

Benefits offered by this job

HMO from Day 1 + dependent coverage

Night differential & holiday pay

13th-month pay and government-mandated

Life & Pet Insurance

Free meals, coffee & snacks

Shuttle services

On-site work allowance

Learning, development and career growt

Job summary

IT By Design is seeking a hands-on Systems Administrator in the Philippines to own escalations and troubleshoot server, storage, virtualization, and cloud environments across multiple customer networks.

You will work on Windows Server, Active Directory, DNS/DHCP, and file services, with VMware vSphere and Hyper-V, and collaborate with senior engineers. Night shift, 100% onsite, with on-call rotation.

Qualifications

• 3–5 years of experience in systems administration or infrastructure support, preferably in an MSP environment.
• Hands-on experience with Windows Server 2016–2022, Active Directory, DNS, DHCP, Group Policy, and file services.
• Experience with VMware vSphere and/or Hyper-V.
• Knowledge of Dell/HPE servers and SAN storage technologies.
• Working knowledge of Azure, AWS, or Google Cloud.
• Strong networking fundamentals and PowerShell scripting skills.
• Relevant industry certification in Microsoft, VMware, Dell, NetApp, or CompTIA Network+.
• Strong English communication skills and the ability to work directly with US-based customers.

Responsibilities

• Own and resolve technical escalations while meeting customer SLAs.
• Troubleshoot Windows Server, virtualization, storage, and cloud infrastructure.
• Manage incidents, provide timely updates, and identify root causes.
• Monitor infrastructure health using RMM and monitoring tools.
• Develop PowerShell scripts to automate repetitive tasks and improve efficiency.
• Collaborate with senior engineers to resolve recurring infrastructure issues.
• Participate in an after-hours on-call rotation.

Skills

Windows Server

Active Directory

DNS

DHCP

Group Policy

PowerShell

VMware vSphere

Hyper-V

Dell/HP servers

SAN storage

Azure

AWS

Google Cloud

MSP experience

Tools

VMware vSphere

Hyper-V

Dell servers

SAN storage

Job description

IT By Design is seeking a hands-on Systems Administrator in the Philippines to own escalations and troubleshoot server, storage, virtualization, and cloud environments across multiple customer networks.

You will work on Windows Server, Active Directory, DNS/DHCP, and file services, with VMware vSphere and Hyper-V, and collaborate with senior engineers. Night shift, 100% onsite, with on-call rotation.