Onsite Night-Shift IT Support Specialist

weSource Management Consultancy Firm; Solano; On-site; PHP 406,224 - 486,576; Full time

Job summary

A management consultancy firm seeks a Full-Time Technical Support Specialist to provide onsite assistance in Nueva Vizcaya. The role involves handling customer service requests, resolving technical problems, and maintaining high satisfaction. Candidates should have a minimum of two years of relevant experience and proficiency in Windows operating systems and MS Office applications. Strong documentation and communication skills are essential for success in this position, which operates on a night shift schedule with a competitive salary of up to 40K.

Qualifications

• Minimum two years of experience in a network operations or technical support environment required.
• Knowledge of Windows operating systems preferred.
• Intermediate MS Office skills required.

Responsibilities

• Provide a single point of contact for customers needing to resolve problems.
• Research and resolve basic technical problems.
• Document all service requests accurately and timely.

Skills

Customer service

Technical problem resolution

Documentation

Communication

Education

Associates degree or equivalent experience

Tools

Windows operating systems

MS Outlook

MS Teams

MS Word

MS Excel

Powershell

Job description

A management consultancy firm seeks a Full-Time Technical Support Specialist to provide onsite assistance in Nueva Vizcaya. The role involves handling customer service requests, resolving technical problems, and maintaining high satisfaction. Candidates should have a minimum of two years of relevant experience and proficiency in Windows operating systems and MS Office applications. Strong documentation and communication skills are essential for success in this position, which operates on a night shift schedule with a competitive salary of up to 40K.