Onsite IT Support & Infrastructure Associate

Coherent; Calamba; On-site; PHP 279,000 - 469,000; Full time

Job summary

Coherent Corp. in Batino, Calamba City, Laguna, is seeking an IT Support specialist to maintain and troubleshoot our production network and servers.

You will deliver frontline end-user support for Philippines sites and collaborate with the IT team on global infrastructure initiatives. Applicants should have a Bachelor's degree in Computer Science or IT and 2+ years of IT support experience, preferably in manufacturing.

Qualifications

• Bachelor's degree in computer science, information technology, engineering or related field.
• 2+ years of IT support experience, preferably in manufacturing setting.
• Experience in production environments and onsite support.

Responsibilities

• Monitor and support high-availability network and servers supporting production applications.
• Provide frontline/Philippines Production activities end-user support.
• Support administration of Network, Servers, Security and Desktops.
• Communicate status of problems to users and update help desk docs.
• Adhere to department procedures and regulatory requirements.

Skills

Active Directory

Microsoft 365

FreshService

JIRA

SolarWinds

Nagios

Network troubleshooting

Communication skills

Team player

Education

Bachelor's degree in Computer Science or IT

Tools

FreshService

JIRA

SolarWinds

Nagios

Job description

Coherent Corp. in Batino, Calamba City, Laguna, is seeking an IT Support specialist to maintain and troubleshoot our production network and servers.

You will deliver frontline end-user support for Philippines sites and collaborate with the IT team on global infrastructure initiatives. Applicants should have a Bachelor's degree in Computer Science or IT and 2+ years of IT support experience, preferably in manufacturing.