Onsite IT Support Engineer
Accent Micro Technologies, Inc.
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Job summary
Accent Micro Technologies, Inc. is seeking a proactive Technical Support Specialist to provide onsite IT support and technical assistance to end users. The role involves maintaining IT equipment, troubleshooting hardware and software issues, and ensuring smooth day-to-day IT operations across company sites.
Location: Buhangin, Davao City, Philippines. Work Schedule: Mon-Fri 8:30 AM–5:30 PM. The ideal candidate has a IT-related degree and at least 1 year of experience in technical support, with
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related field.
- At least 1 year of experience in Technical Support, IT Support, Deskside Support, or Helpdesk Support.
- Knowledge of computer hardware, software installation, and troubleshooting.
- Familiarity with basic networking and IT equipment maintenance.
- Willing to provide onsite support at various company locations nationwide.
Responsibilities
- Provide technical support and resolve hardware, software, and IT-related issues.
- Install, configure, and set up new computers, hardware, and peripherals.
- Perform software installation, updates, and basic system maintenance.
- Troubleshoot basic network connectivity issues.
- Diagnose and resolve application software problems.
- Conduct regular hardware health checks to ensure equipment functionality.
- Assist end users with monthly data backup procedures.
- Coordinate with external vendors for IT-related concerns and technical services.
- Provide onsite IT support at JTI Head Office and other JTI sites nationwide as required.
- Perform other IT-related tasks and responsibilities as assigned.
Skills
Education
Job description
Accent Micro Technologies, Inc. is seeking a proactive Technical Support Specialist to provide onsite IT support and technical assistance to end users. The role involves maintaining IT equipment, troubleshooting hardware and software issues, and ensuring smooth day-to-day IT operations across company sites.
Location: Buhangin, Davao City, Philippines. Work Schedule: Mon-Fri 8:30 AM–5:30 PM. The ideal candidate has a IT-related degree and at least 1 year of experience in technical support, with
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