Onsite Healthcare Support Specialist — Lipa

TTEC; Tangob; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative to work onsite in Lipa, Philippines. You’ll handle escalated or complex calls, providing timely, compassionate solutions to ensure a superior customer experience.

Responsibilities include answering customer communications and researching issues to resolve them. A minimum of 6 months in customer service and completion of senior high school or 2 years of college are required; computer skills are essential.

Qualifications

• Completed senior high school or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Computer experience

Customer service experience

Education

Senior high school or 2 years in college

Job description

TTEC is seeking a Customer Service Representative to work onsite in Lipa, Philippines. You’ll handle escalated or complex calls, providing timely, compassionate solutions to ensure a superior customer experience.

Responsibilities include answering customer communications and researching issues to resolve them. A minimum of 6 months in customer service and completion of senior high school or 2 years of college are required; computer skills are essential.