Onsite Healthcare Support Specialist — HMO Day 1

Metacom Careers; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Metacom Careers in the Philippines is seeking a Healthcare Customer Service Representative to assist members with health insurance questions, billing inquiries, and coverage details. This full-time, onsite role is based in Quezon City and requires no prior BPO or healthcare experience.

You will verify member information, maintain confidentiality, and communicate clearly in English while using basic computer skills.

Qualifications

• Fluent English communication; strong phone and written communication skills.
• Proficient with basic computer applications and data entry tasks.

Responsibilities

• Handle inquiries from members regarding health insurance, billing, and coverage details.
• Verify member information and ensure confidentiality while guiding members to solutions.

Skills

English communication

Basic computer skills

Job description

Job Description:

Metacom Careers in the Philippines is hiring a Healthcare Customer Service Representative to support members with health insurance questions and billing inquiries. This full-time, onsite role is based in Quezon City and requires no prior BPO or healthcare experience. You will handle inquiries, verify member information, and provide clear guidance on coverage, benefits, and claims while maintaining confidentiality. English communication and basic computer skills are essential.