Senior Healthcare CSR — Onsite Lipa, Make Real Impact

TTEC; Tangob; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Sign-on Bonus

Career development

Inclusive culture

Job summary

TTEC Philippines in Lipa is seeking a Healthcare Customer Service Representative onsite to deliver compassionate support and resolve escalated customer issues.

You will engage with customers, research problems, and provide timely, accurate information to ensure a positive experience. A sign-on bonus and ongoing career development are offered within an inclusive, team-focused environment.

Qualifications

• Completed senior high school or high school (old curriculum).
• At least 2 years of customer service experience.
• Recognize, apply and explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Handle escalated or complex calls with care to improve the customer experience.

Skills

Customer service

Communication

Computer literacy

Education

Senior high school diploma

Job description

TTEC Philippines in Lipa is seeking a Healthcare Customer Service Representative onsite to deliver compassionate support and resolve escalated customer issues.

You will engage with customers, research problems, and provide timely, accurate information to ensure a positive experience. A sign-on bonus and ongoing career development are offered within an inclusive, team-focused environment.