Onsite Healthcare CSR: Growth, Training & Career Path

Metacom Careers; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary package

Professional training and development programs

Opportunities for long-term career advancement

Job summary

Metacom Careers is seeking a dedicated Healthcare Customer Service Representative to support patients and clients effectively. This role requires handling healthcare inquiries and ensuring timely resolutions while providing a high-quality experience.

Qualifications include at least a High School diploma, B2 English proficiency, and 6 months of experience in healthcare customer care. The position offers a competitive salary and opportunities for growth in a supportive onsite environment.

Qualifications

• At least B2 level English proficiency (CEFR) or higher.
• Minimum 6 months of Customer Care Experience in the healthcare industry.

Responsibilities

• Handle inbound and outbound healthcare-related customer interactions.
• Assist patients and members with inquiries regarding healthcare services.
• Document customer interactions accurately.

Skills

Communication skills

Problem-solving abilities

Customer-focused mindset

Basic computer proficiency

Education

High School Graduate or Senior High School Graduate

Job description

Metacom Careers is seeking a dedicated Healthcare Customer Service Representative to support patients and clients effectively. This role requires handling healthcare inquiries and ensuring timely resolutions while providing a high-quality experience.

Qualifications include at least a High School diploma, B2 English proficiency, and 6 months of experience in healthcare customer care. The position offers a competitive salary and opportunities for growth in a supportive onsite environment.