Onsite Healthcare CSR: Compassionate Support and Growth

TeleTech Holdings, Inc.; Manila; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Healthcare Customer Service Representative to work onsite in Pasay. You will help customers by answering inquiries, providing product knowledge, and resolving issues with empathy. Training includes instructor-led online sessions and opportunities for growth within a global team.

You will report to a Team Lead and join a culture that emphasizes care, inclusion, and ongoing development. Join us for a supportive benefits package and a path to a rewarding career with TTEC.

Qualifications

• 6 months or more of customer services experience.
• At least senior high school graduate or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Product knowledge

Computer skills

Education

Senior high school diploma

Job description

TTEC is hiring a Healthcare Customer Service Representative to work onsite in Pasay. You will help customers by answering inquiries, providing product knowledge, and resolving issues with empathy. Training includes instructor-led online sessions and opportunities for growth within a global team.

You will report to a Team Lead and join a culture that emphasizes care, inclusion, and ongoing development. Join us for a supportive benefits package and a path to a rewarding career with TTEC.