Onsite Pasay Healthcare CSR – Compassionate Customer Support

TTEC; Pasay; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Pasay is seeking a Healthcare Customer Service Representative to work onsite, helping customers with compassionate, knowledgeable support. You’ll be the difference in turning average experiences into exceptional ones by providing clear information and timely assistance.

Role emphasizes product knowledge, problem solving, research, and a customer-first mindset. Ideal candidates have a High School diploma (or two years of college) and at least 6 months in customer service.

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Computer literacy

Education

High School Diploma (Old Curriculum) or two years in college

Two years in college

Tools

Basic computer skills

CRM familiarity

Job description

TTEC in Pasay is seeking a Healthcare Customer Service Representative to work onsite, helping customers with compassionate, knowledgeable support. You’ll be the difference in turning average experiences into exceptional ones by providing clear information and timely assistance.

Role emphasizes product knowledge, problem solving, research, and a customer-first mindset. Ideal candidates have a High School diploma (or two years of college) and at least 6 months in customer service.