Onsite Food Delivery Customer Support Specialist Bacolod

TTEC; Bacolod; On-site; PHP 246,000 - 379,000; Full time

Benefits offered by this job

Health benefits

PTO

Tuition reimbursement

Wellness incentives

Job summary

A customer service company in Bacolod seeks a Customer Service Representative to assist customers by resolving inquiries and providing product information. The ideal candidate has at least one year of customer service experience, ideally in a BPO setting, and has completed two years of college. This role fosters a supportive environment for career growth, emphasizes inclusiveness, and offers a robust benefits package, including potential tuition reimbursement and health incentives.

Qualifications

• Must have one year or more of customer service experience.
• Ability to recognize and explain product knowledge.
• Familiarity with computer operations.

Responsibilities

• Resolve escalated customer calls.
• Provide answers and conduct research for customer issues.

Skills

Customer service experience

Product knowledge

Computer skills

Education

Completed two years in college

Job description

A customer service company in Bacolod seeks a Customer Service Representative to assist customers by resolving inquiries and providing product information. The ideal candidate has at least one year of customer service experience, ideally in a BPO setting, and has completed two years of college. This role fosters a supportive environment for career growth, emphasizes inclusiveness, and offers a robust benefits package, including potential tuition reimbursement and health incentives.