Customer Support Specialist — Performance Bonus

RSD Human Resource Management Consultancy; Bacolod; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Government mandated benefits

Professional development

Job summary

A human resource management consultancy in Bacolod is seeking customer service representatives to assist customers with inquiries and provide information. No prior experience is required, making this an ideal opportunity for those with a High School Diploma. Successful candidates will exhibit excellent communication skills and a strong customer-focused mindset. This full-time position fosters collaboration and efficiency in a supportive environment.

Qualifications

• Strong problem-solving skills and a customer-focused mindset.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Assist customers with inquiries and provide information about products and services.
• Handle customer complaints and provide solutions in a timely manner.
• Document customer interactions and feedback for continuous improvement.
• Work collaboratively with team members to achieve performance targets.

Skills

Excellent verbal and written communication skills

Strong problem-solving skills

Ability to handle multiple tasks

Education

High School Diploma or equivalent

Job description

A human resource management consultancy in Bacolod is seeking customer service representatives to assist customers with inquiries and provide information. No prior experience is required, making this an ideal opportunity for those with a High School Diploma. Successful candidates will exhibit excellent communication skills and a strong customer-focused mindset. This full-time position fosters collaboration and efficiency in a supportive environment.