Onsite Flight Booking & Support Specialist

TP Systems; Taguig; In loco; PHP 559.000 - 669.000; Tempo pieno

Descrizione del lavoro

TP Systems is seeking a customer service specialist in the Philippines to handle flight reservations, ticketing, cancellations, rebooking, and itinerary changes in a fast-paced travel support environment.

You will use Global Distribution System (GDS) tools to manage bookings, provide accurate travel information, and resolve customer concerns while ensuring compliance with procedures and delivering excellent service. On-site role at McKinley.

Competenze

• Minimum 6 months GDS experience.
• Senior High School graduate required.
• Willing to work onsite at McKinley.

Mansioni

• Handle customer inquiries related to flight reservations, ticketing, cancellations, rebooking, and itinerary changes.
• Use Global Distribution System (GDS) tools to manage travel bookings.
• Provide accurate travel information and resolve customer concerns.
• Ensure compliance with established procedures and deliver excellent customer service.

Conoscenze

GDS experience

Customer service

Ticketing

Formazione

Senior High School

Strumenti

GDS systems

Descrizione del lavoro

TP Systems is seeking a customer service specialist in the Philippines to handle flight reservations, ticketing, cancellations, rebooking, and itinerary changes in a fast-paced travel support environment.

You will use Global Distribution System (GDS) tools to manage bookings, provide accurate travel information, and resolve customer concerns while ensuring compliance with procedures and delivering excellent service. On-site role at McKinley.