Flight Booking Specialist - Customer Support

Bellsoft Global; Mandaluyong; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Competitive salary packages

HMO on first day

Performance-based incentives

Allowance

Bonuses

Job summary

Bellsoft Global in the Philippines is seeking a customer service-focused professional to resolve inquiries and complaints promptly, while updating order records accurately in the system.

You will stay informed on company policies and services to provide correct information, contribute to a positive team environment, and perform basic troubleshooting when needed. On-site interviews are required for this role.

Qualifications

• High school graduates or equivalent, including college undergraduates.
• Prior experience in a related field is desirablebut not mandatory.
• Able to work on-site..
• Amenable to attending an on-site interview.

Responsibilities

• Resolve customer inquiries, concerns, or complaints effectively and upscale issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.
• Perform basic troubleshooting when necessary.

Job description

Bellsoft Global in the Philippines is seeking a customer service-focused professional to resolve inquiries and complaints promptly, while updating order records accurately in the system.

You will stay informed on company policies and services to provide correct information, contribute to a positive team environment, and perform basic troubleshooting when needed. On-site interviews are required for this role.