Customer Expert - GDS Account | TP McKinley

TP; Taguig; On-site; PHP 559,000 - 669,000; Full time

Job summary

Teleperformance Philippines is seeking a Customer Service Associate to support flight reservations, ticketing, cancellations, rebooking, and itinerary changes. You will operate GDS tools within a fast-paced BPO environment, ensuring accurate information and excellent service.

Candidates must have at least 6 months GDS experience and be a Senior High School graduate, with willingness to work onsite at McKinley. Compensation is PHP55,000 monthly, with hours Monday–Friday 10:00 AM–7:00 PM.

Qualifications

• At least 6 months Global Distribution System experience (BPO or non-BPO).
• Senior High School graduate.

Responsibilities

• Handle customer inquiries related to flight reservations, ticketing, cancellations, rebooking, and itinerary changes in a fast-paced environment using GDS tools.

Skills

GDS experience

Customer service

Education

Senior High School Graduate

Job description

Handle customer inquiries related to flight reservations, ticketing, cancellations, rebooking, and itinerary changes in a fast-paced BPO environment. Use Global Distribution System (GDS) tools to manage travel bookings, provide accurate travel information, and resolve customer concerns while ensuring excellent customer service and compliance with established procedures.

Required Experience:

• At least 6 months Global Distribution System experience (BPO or non-BPO sector)
• At least Senior High School Graduate
• Willing to work onsite at McKinley

Compensation:

• Earn as much as PHP55,000

Recruitment Hub Hours:

Monday–Friday | 10:00 AM – 7:00 PM

G/F Teleperformance Tower Five, West Campus, Le Grand Ave., McKinley West, Fort Bonifacio, Taguig City