Onsite Desktop Support Engineer — VIP & Smart‑Hand Pro

Axiom Technologies; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

Axiom Technologies is seeking a Desktop Support Engineer in Makati, Philippines. The successful candidate will manage desktop incidents and provide on-site support, ensuring the effective operation of desktop computing environments.

The role involves troubleshooting device issues, managing software installations, and liaising with vendors. Candidates should have strong desktop support experience and excellent communication skills. This is an opportunity to work in a dynamic environment while supporting end-users directly.

Qualifications

• Experience in desktop support and incident resolution.
• Ability to manage hardware and software installations.
• Strong communication skills with end-users.

Responsibilities

• Manage desktop device incidents through to resolution.
• Provide VIP support for deskside issues.
• Perform routine health checks on endpoint devices.
• Ensure asset-management tool is updated.

Skills

Desktop support

Incident management

Windows image deployment

Antivirus management

User communication

Tools

SCCM

Asset management tools

Job description

Axiom Technologies is seeking a Desktop Support Engineer in Makati, Philippines. The successful candidate will manage desktop incidents and provide on-site support, ensuring the effective operation of desktop computing environments.

The role involves troubleshooting device issues, managing software installations, and liaising with vendors. Candidates should have strong desktop support experience and excellent communication skills. This is an opportunity to work in a dynamic environment while supporting end-users directly.