Onsite Dayshift Customer Service Rep | BPO Experience

E-Solutions IT Services; Muntinlupa; On-site; PHP 223,000 - 335,000; Full time

Job summary

E-Solutions IT Services is seeking a Customer Service Representative for dayshift at our Muntinlupa site. You will handle inquiries via phone, email, or chat, and ensure accurate customer records are maintained.

Ideal candidates have at least 1 year in a BPO, 2 years of college or a Bachelor's degree, and strong communication and problem-solving skills. This is a full-time, onsite role with immediate start available.

Qualifications

• 2+ years of college completed or equivalent
• 1 year of BPO experience
• Excellent communication and problem-solving skills

Responsibilities

• Respond to customer queries via phone, email, or chat.
• Resolve complaints and provide appropriate solutions.
• Maintain customer records and update account information.
• Follow communication procedures, guidelines, and policies.

Skills

Excellent communication and problem‑sc

Education

Bachelor's degree

2 years in college

Job description

E-Solutions IT Services is seeking a Customer Service Representative for dayshift at our Muntinlupa site. You will handle inquiries via phone, email, or chat, and ensure accurate customer records are maintained.

Ideal candidates have at least 1 year in a BPO, 2 years of college or a Bachelor's degree, and strong communication and problem-solving skills. This is a full-time, onsite role with immediate start available.