Customer Service Advocate — Flexible Hours & HMO

Synlink Recruitment Outsourcing Co. Inc.; Muntinlupa; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

HMO

Flexible hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking an on-site Customer Service Representative in Muntinlupa.

No prior BPO experience is required; a high school diploma or equivalent is enough to get started. You will provide exceptional service via phone and email, answer inquiries, and help resolve issues for customers. Responsibilities include maintaining records of interactions, collaborating with teammates to enhance processes, and staying informed about our products to deliver accurate

Qualifications

• High School Diploma or equivalent required.
• No BPO experience required.
• Strong communication skills.
• Customer-oriented and empathetic.
• Ability to handle difficult customer situations with patience.

Responsibilities

• Provide exceptional customer service to clients via phone and email.
• Assist customers with inquiries, product information, and issue resolution.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Stay updated on company products and services to provide accurate information to customers.

Skills

Strong communication skills

Education

High School Diploma or equivalent

Job description

Synlink Recruitment Outsourcing Co. Inc. is seeking an on-site Customer Service Representative in Muntinlupa.

No prior BPO experience is required; a high school diploma or equivalent is enough to get started. You will provide exceptional service via phone and email, answer inquiries, and help resolve issues for customers. Responsibilities include maintaining records of interactions, collaborating with teammates to enhance processes, and staying informed about our products to deliver accurate