Onsite Customer Service Pro — Davao, Training & Growth

Metacom Careers; Davao City; Presencial; PHP 212.000 - 346.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Government Mandated Benefits

Health & Wellness

HMO

13th Month Pay

Paid training

Career growth opportunities

Professional Development

Performance-based incentives

Descripción de la vacante

Metacom Careers is seeking a Customer Service Representative in Davao City for onsite, full-time work. You will assist customers with inquiries, provide accurate information, and resolve concerns while maintaining a high-quality service level.

Applicants with or without BPO experience are welcome; training is provided, with opportunities for career growth and development. Salary ranges from ₱19,000 to ₱31,000 per month. Onsite setup and shifting schedules may apply.

Formación

• High School or Senior High School graduate; college-level applicants and graduates are welcome
• With or without BPO or call center experience welcome
• Good English communication skills, both verbal and written
• Customer-focused with a professional approach to handling concerns
• Basic computer skills and ability to navigate multiple applications
• Strong listening, problem-solving, and multitasking skills
• Willing to work onsite in Davao City
• Willing to work on shifting schedules, including weekends, nights, and holidays

Responsabilidades

• Handle customer inquiries through phone, chat, or email
• Provide accurate information and appropriate solutions
• Address and resolve customer concerns professionally
• Maintain a positive and professional customer experience
• Document customer interactions and transactions accurately
• Escalate complex issues to the appropriate department when necessary
• Meet established quality, productivity, and customer satisfaction standards
• Follow company procedures and account-specific guidelines

Conocimientos

English Proficiency

Customer Service

Problem Solving

Multitasking

Onsite willingness

Educación

High School diploma or equivalent

Descripción del empleo

Metacom Careers is seeking a Customer Service Representative in Davao City for onsite, full-time work. You will assist customers with inquiries, provide accurate information, and resolve concerns while maintaining a high-quality service level.

Applicants with or without BPO experience are welcome; training is provided, with opportunities for career growth and development. Salary ranges from ₱19,000 to ₱31,000 per month. Onsite setup and shifting schedules may apply.