Onsite Customer Experience Specialist, Iloilo

TTEC Customer Care Management Philippines Inc; Iloilo; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Great Place to Work certification

Career development opportunities

Inclusive culture

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to be onsite in Iloilo. You’ll help customers with empathy, resolve escalated issues, and deliver exceptional service as part of a globally recognized team.

This role offers career development, a supportive culture, and a Great Place to Work certification that underscores our commitment to employees.

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Strong verbal communication and business writing skills.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Product knowledge

BPO experience

Education

Senior high school completed or some college

Job description

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to be onsite in Iloilo. You’ll help customers with empathy, resolve escalated issues, and deliver exceptional service as part of a globally recognized team.

This role offers career development, a supportive culture, and a Great Place to Work certification that underscores our commitment to employees.