Onsite Customer Experience Advocate — Iloilo

TTEC Customer Care Management Philippines Inc; Iloilo; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Customer Service Representative to work onsite in Iloilo. You will handle customer inquiries, provide product information, and resolve issues with empathy to ensure a superior experience.

Qualifications include completing senior high school or two years of college, and at least 3 months of BPO experience, plus strong verbal communication and business writing skills. The role offers a supportive, inclusive culture and a benefits package.

Qualifications

• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience required.

Responsibilities

• Handle incoming customer inquiries and resolve issues with empathy.
• Research and provide accurate answers to customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

Education

Senior high school or two years in college

Job description

TTEC Customer Care Management Philippines Inc is seeking a Customer Service Representative to work onsite in Iloilo. You will handle customer inquiries, provide product information, and resolve issues with empathy to ensure a superior experience.

Qualifications include completing senior high school or two years of college, and at least 3 months of BPO experience, plus strong verbal communication and business writing skills. The role offers a supportive, inclusive culture and a benefits package.