Onsite Customer Experience Specialist

J-K Network Services; Taguig; On-site; PHP 167,400 - 334,800; Full time

Benefits offered by this job

Government mandated Benefits

HMO

13th month pay

Sick Leave Credits

Vacation Leave Credits

Php40,000 signing bonus

Job summary

A prominent digital solutions provider is seeking a Customer Service Representative to handle communication and support tasks. Candidates should have a Bachelor’s degree or be open to Senior High Graduates and College Undergraduates. Desired skills include strong communication and customer service abilities. The role requires working on-site in Taguig with a competitive salary range of Php15,000 – Php30,000 and various benefits including a signing bonus.

Qualifications

• Bachelor’s Degree Holder or open to Senior High Graduates and College Undergraduates.
• At least 6 months of work experience.
• Willing to work fully on site at a shifting schedule.

Responsibilities

• Handle inbound and outbound calls, messages and emails.
• Assist customers with their needs and service inquiries.
• Develop and maintain strong relationships with customers and clients.
• Manage and resolve escalations by coordinating with teams.
• Develop and maintain high customer satisfaction.

Skills

Customer service skills

Strong communication skills

Problem-solving abilities

Education

Bachelor’s Degree

Job description

A prominent digital solutions provider is seeking a Customer Service Representative to handle communication and support tasks. Candidates should have a Bachelor’s degree or be open to Senior High Graduates and College Undergraduates. Desired skills include strong communication and customer service abilities. The role requires working on-site in Taguig with a competitive salary range of Php15,000 – Php30,000 and various benefits including a signing bonus.