Onsite Customer Experience Pro — Growth & Benefits

TalentBuzz Recruitment Agency; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Paid Training

Employee Performance Incentives

Healthcare Benefits

Paid Time-Off

Job summary

A leading recruitment agency in Cebu City is seeking motivated individuals for the Customer Experience Representative position at their Newtown site. Responsibilities include providing support via phone, email, and chat, resolving issues, and ensuring outstanding service. Applicants should have a high school diploma, exceptional communication skills, and the ability to work in a fast-paced environment. This full-time role offers growth opportunities and benefits.

Qualifications

• High school or senior high school diploma is required.
• Exceptional communication skills are necessary.
• Ability to type 35 words per minute and navigate computer systems.
• Positive attitude and strong work ethic are essential.
• Contact center experience is a plus.

Responsibilities

• Provide support over phone, email, and online chat.
• Give clear instructions and answer product questions.
• Resolve customer issues while ensuring exceptional experience.
• Multitask across several screens and windows efficiently.

Skills

Exceptional communication skills

Ability to type 35 words per minute

Positive attitude

Strong work ethic

Education

High School or Senior High School diploma

Job description

A leading recruitment agency in Cebu City is seeking motivated individuals for the Customer Experience Representative position at their Newtown site. Responsibilities include providing support via phone, email, and chat, resolving issues, and ensuring outstanding service. Applicants should have a high school diploma, exceptional communication skills, and the ability to work in a fast-paced environment. This full-time role offers growth opportunities and benefits.