CSR: Customer Experience Pro - Onsite/Remote, Great Benefits

GrowthHire Strategies; Bohol; Hybrid; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Scholarship program for your children

Enhanced health benefits (HMO)

Free wellness programs

Retirement savings program with company matching

World-class workspaces

Gym and recreational areas

Unlimited coffee

Free food on-site

Job summary

A leading customer service provider in the Philippines is seeking a Customer Service Representative, offering onsite or virtual work options. Ideal candidates are HS/SHS graduates with good English skills. Responsibilities include handling inbound/outbound calls, supporting customers via multiple channels, and meeting KPIs. Enjoy various employee benefits, including health coverage and wellness programs.

Qualifications

• No experience needed; fresh faces welcome.
• Willing to relocate and work onsite.

Responsibilities

• Receive inbound and/or place outbound calls.
• Provide accurate and timely responses via email and live chat support.
• Manage and resolve customer complaints.
• Meet and exceed client mandated KPIs.

Skills

Average to above-average English communication skills

Computer literate

Education

At least HS/SHS graduate

Job description

A leading customer service provider in the Philippines is seeking a Customer Service Representative, offering onsite or virtual work options. Ideal candidates are HS/SHS graduates with good English skills. Responsibilities include handling inbound/outbound calls, supporting customers via multiple channels, and meeting KPIs. Enjoy various employee benefits, including health coverage and wellness programs.