Onsite Customer Care Specialist | Night Differential

TalentLink Outsourcing; Pampanga; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Performance Bonus

Paid Training

13th Month Pay

Vacation Leave

Job summary

A customer service provider in Pampanga is seeking a Customer Service Representative for an onsite role at SM Clark. The position offers a competitive salary, performance bonuses, and comprehensive training, with no prior BPO experience required. Responsibilities include answering customer inquiries, resolving complaints, and maintaining accurate records. Ideal for fresh graduates and undergraduates looking to start their careers in a supportive environment. Benefits include vacation leave, night differential, and annual appraisal.

Qualifications

• Ability to work onsite with a professional and supportive team.
• No BPO experience needed; training will be provided.
• Open to fresh graduates and college undergraduates.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Process orders, payments, and refunds.
• Assist with product and service support.
• Gather and relay customer feedback.

Skills

Customer service skills

Communication skills

Problem-solving

Team coordination

Education

High School Diploma

Vocational Certificate

Job description

A customer service provider in Pampanga is seeking a Customer Service Representative for an onsite role at SM Clark. The position offers a competitive salary, performance bonuses, and comprehensive training, with no prior BPO experience required. Responsibilities include answering customer inquiries, resolving complaints, and maintaining accurate records. Ideal for fresh graduates and undergraduates looking to start their careers in a supportive environment. Benefits include vacation leave, night differential, and annual appraisal.