Customer Support Specialist: Night Differential & Training

Alorica Philippines; Batangas City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Paid Training

HMO & Government Benefits

13th Month Pay

Vacation Leave / Paid Time Off

Anniversary Bonus

Annual Performance Increase

Job summary

A leading BPO company in Batangas City is seeking candidates for a customer service role. This position offers competitive salary packages with no prior experience required, as training will be provided. Fresh graduates, high school graduates, and vocational graduates are welcome to apply. The role involves answering customer inquiries, resolving complaints, and processing orders while maintaining accurate records. Additional benefits include paid training, HMO, and performance bonuses.

Qualifications

• No BPO experience needed; training is provided.
• Open to Fresh Graduates, SHS/HS Graduates, College Undergraduates, Vocational Graduates.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Process orders, payments, and refunds.
• Maintain accurate customer records in the system.

Skills

Customer service

Communication skills

Problem-solving

Education

High School Diploma

College Education

Job description

A leading BPO company in Batangas City is seeking candidates for a customer service role. This position offers competitive salary packages with no prior experience required, as training will be provided. Fresh graduates, high school graduates, and vocational graduates are welcome to apply. The role involves answering customer inquiries, resolving complaints, and processing orders while maintaining accurate records. Additional benefits include paid training, HMO, and performance bonuses.