Onsite Customer Care Specialist – International Insurance (Dayshift)

Quess (Philippines) Corp; Pasay; Presencial; PHP 257.000 - 290.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dayshift schedule

Fixed weekends off

Opportunity to work with international

Descripción de la vacante

Quess (Philippines) Corp is seeking a customer service representative to support an Australian insurance account onsite at Mall of Asia in Pasay. The role operates on a dayshift with fixed weekends off, and language assessment influences salary up to ₱26,000 monthly.

You will handle policy inquiries and claims, requiring strong English skills and a professional, customer-focused approach to ensure high-quality service.

Formación

• High school graduate or college level
• At least 1 year of BPO experience
• International voice account experience
• Good English comprehension skills
• No frequent short-term employment history

Responsabilidades

• Provide quality customer service support for an Australian insurance account.
• Assist customers with policy-related inquiries and claims.
• Ensure clear communication and excellent service.

Conocimientos

Customer service

English comprehension

Educación

Senior High School graduate or College level

Descripción del empleo

Quess (Philippines) Corp is seeking a customer service representative to support an Australian insurance account onsite at Mall of Asia in Pasay. The role operates on a dayshift with fixed weekends off, and language assessment influences salary up to ₱26,000 monthly.

You will handle policy inquiries and claims, requiring strong English skills and a professional, customer-focused approach to ensure high-quality service.