Onsite Customer Care Specialist - Growth & Benefits

Neksjob Philippines; Makati; On-site; PHP 223,200 - 357,120; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO

Career Growth

Fun Team Environment

Job summary

Neksjob Philippines in Makati is seeking friendly, caring people to join our call center team. You’ll handle incoming calls, explain our products in simple terms, troubleshoot problems, and ensure every caller ends the conversation happy.

A typical day includes taking calls with a positive tone, updating records after each call, and helping customers update their accounts or make changes to their service. We offer paid training, bonuses, and an engaging, supportive team environment.

Qualifications

• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Picking up calls with a positive, cheerful tone.
• Sharing clear, honest details about our services.
• Fixing issues quickly and with as little runaround as possible.
• Helping customers update their accounts or make changes to their service.
• Keeping clear, thorough records after each call.

Skills

Good communication skills

Basic computer literacy

Education

High school diploma or equivalent

Job description

Neksjob Philippines in Makati is seeking friendly, caring people to join our call center team. You’ll handle incoming calls, explain our products in simple terms, troubleshoot problems, and ensure every caller ends the conversation happy.

A typical day includes taking calls with a positive tone, updating records after each call, and helping customers update their accounts or make changes to their service. We offer paid training, bonuses, and an engaging, supportive team environment.