On-site Customer Care Specialist - Growth, Bonuses & Training

Neksjob Philippines; Pasig; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines in Metro Manila (Pasig) is seeking friendly call center agents to join our on-site team. You’ll handle inbound calls, explain our services clearly, and troubleshoot issues to leave every caller satisfied.

A typical day includes taking calls with a cheerful tone, updating customer accounts, and maintaining accurate records. We offer paid training, a competitive salary, bonuses, HMO, and career growth opportunities.

Qualifications

• Willing to work on site.
• Education: At least high school or senior high school graduate.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Handle inbound calls and troubleshoot issues.
• Explain products/services in simple terms.
• Aim to leave every caller satisfied at the end of the call.
• Help customers update accounts or make changes to their service.
• Keep clear, thorough records after each call.

Skills

Good communication skills

Customer service mindset

Willing to work on site

Positive attitude

Education

High school or senior high school graduate

Job description

Neksjob Philippines in Metro Manila (Pasig) is seeking friendly call center agents to join our on-site team. You’ll handle inbound calls, explain our services clearly, and troubleshoot issues to leave every caller satisfied.

A typical day includes taking calls with a cheerful tone, updating customer accounts, and maintaining accurate records. We offer paid training, a competitive salary, bonuses, HMO, and career growth opportunities.