Onsite CSR — Start ASAP, No BPO Experience

Private Advertiser; Metro Manila; On-site; PHP 201,000 - 335,000; Full time

Job summary

Private Advertiser in Metro Manila is hiring Customer Service Representatives for multiple onsite locations. No prior BPO experience required; fresh graduates with strong communication skills are welcome. Start date is ASAP and night shifts are available.

Ideal candidates include those with customer-facing experience from retail, hospitality, front desk, or sales. You will assist customers with inquiries, provide information, and document interactions while maintaining a positive service

Qualifications

• No prior BPO or call centre experience required.
• Fresh graduates with strong communication skills may be considered.
• Customer-facing experience is a plus from retail, hospitality, front desk, or sales.

Responsibilities

• Assist customers with inquiries, requests, and concerns
• Provide accurate information and appropriate solutions
• Handle customer interactions professionally and efficiently
• Resolve issues while maintaining a positive customer experience
• Document customer interactions and update customer information
• Follow company policies, processes, and quality standards
• Meet individual and team performance goals
• Escalate complex concerns to the appropriate team when needed

Skills

Customer service

Communication skills

Phone communication

Job description

Private Advertiser in Metro Manila is hiring Customer Service Representatives for multiple onsite locations. No prior BPO experience required; fresh graduates with strong communication skills are welcome. Start date is ASAP and night shifts are available.

Ideal candidates include those with customer-facing experience from retail, hospitality, front desk, or sales. You will assist customers with inquiries, provide information, and document interactions while maintaining a positive service