Onsite CSR (Non-Voice) – Growth, HMO, 13th Month

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 246,000 - 391,000; Full time

Benefits offered by this job

Competitive salary package

HMO coverage starting Day 1

Monthly allowances & bonuses

Career advancement opportunities

13th Month Pay & salary increases

Paid training & paid time off

Team events & celebrations

Job summary

Caldwell Communications Consultancy Philippines is looking for motivated individuals to join our on-site team in Mandaluyong. No experience required; high school graduates or college undergrads welcome. If you enjoy a stable role in a voice or non-voice setting, this is your chance to start or grow your career.

We offer competitive pay, HMO from day one, training, and opportunities for advancement. Work schedule is full-time with 8-hour shifts on weekdays.

Qualifications

• High school graduate or higher; college undergrads welcome.
• Willing to work onsite in Mandaluyong.
• Fresh grads welcome.
• BPO experience is a plus but not required.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account.
• Maintain accurate and updated records in our internal system.
• Ensure customer satisfaction by resolving issues professionally and efficiently.
• Stay informed on company products, policies, and processes.
• Collaborate with the team for continuous improvement and success.

Skills

Customer service

Voice support

Fresh grad welcome

Education

High school diploma or higher

Job description

Caldwell Communications Consultancy Philippines is looking for motivated individuals to join our on-site team in Mandaluyong. No experience required; high school graduates or college undergrads welcome. If you enjoy a stable role in a voice or non-voice setting, this is your chance to start or grow your career.

We offer competitive pay, HMO from day one, training, and opportunities for advancement. Work schedule is full-time with 8-hour shifts on weekdays.