Onsite CSR in Alabang - Growth & Training Opportunities

Nezda Technologies, Inc.; Muntinlupa; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Supportive environment

Career growth

Alabang Northgate location

Job summary

Nezda Technologies, Inc. is seeking a Customer Service Representative to join our growing team in Alabang Northgate, Muntinlupa City. You will assist customers, address concerns, and ensure a positive experience.

Role requires at least 2 years in college or a college graduate, strong communication and interpersonal skills, and willingness to work onsite with shifting schedules, weekends, and holidays. BPO experience is not mandatory.

Qualifications

• At least 2 years in college or a college graduate.
• With or without BPO experience depending on account.
• Excellent communication and interpersonal skills.
• Willing to work onsite in Alabang Northgate, Muntinlupa City.
• Open to shifting schedules, weekends, and holidays.

Responsibilities

• Handle inquiries via phone, chat, or email.
• Provide accurate and timely information to customers.
• Resolve issues professionally and efficiently.
• Document interactions and update account information.
• Follow policies and quality standards.
• Meet performance and customer service targets.
• Maintain professional, customer-focused approach.

Skills

Communication skills

Interpersonal skills

Willingness to learn

Education

College graduate

Job description

Nezda Technologies, Inc. is seeking a Customer Service Representative to join our growing team in Alabang Northgate, Muntinlupa City. You will assist customers, address concerns, and ensure a positive experience.

Role requires at least 2 years in college or a college graduate, strong communication and interpersonal skills, and willingness to work onsite with shifting schedules, weekends, and holidays. BPO experience is not mandatory.