Onsite CSR – Financial & Insurance Brokerage | Growth & HMO

Gratitude Philippines; Manila; On-site; PHP 244,000 - 292,000; Full time

Benefits offered by this job

Salary up to ₱24K

HMO & benefits

SSS/PhilHealth/Pag-IBIG

Paid training Day 1

Career growth

Job summary

Cognizant Technology Solutions in Taguig is hiring a Customer Service Representative for a Financial & Insurance Brokerage account. This onsite role requires strong customer support and English communication, with a shifting schedule including nights, weekends, and holidays.

You’ll handle inquiries, provide accurate information, meet quality metrics, and contribute to high customer satisfaction. Training starts Day 1, with competitive compensation and growth opportunities within Cognizant.

Qualifications

• At least Senior High School Graduate, 2 years completed in college, or College Graduate.
• At least 6 months BPO voice experience required.
• Excellent English communication skills.
• Detail-oriented, organized, and customer-focused.
• Willing to work onsite in McKinley Hill, Taguig on a shifting schedule (including nights, weekends, and holidays)
• Can start ASAP.

Responsibilities

• Handle customer inquiries related to financial and insurance brokerage services
• Provide accurate information and excellent customer support
• Ensure high-quality service and customer satisfaction
• Meet performance and quality metrics

Skills

Customer service

English communication

Detail-oriented

Organized

Education

Education: SHS/Some college/Graduate

Job description

Cognizant Technology Solutions in Taguig is hiring a Customer Service Representative for a Financial & Insurance Brokerage account. This onsite role requires strong customer support and English communication, with a shifting schedule including nights, weekends, and holidays.

You’ll handle inquiries, provide accurate information, meet quality metrics, and contribute to high customer satisfaction. Training starts Day 1, with competitive compensation and growth opportunities within Cognizant.