Onsite CSR — Day Shift, Free Parking, Growth

Transcosmos Asia Philippines, Inc.; Taguig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Day Shift

Free Parking

Job summary

A leading BPO company in Taguig is looking for a Customer Service Representative to manage inbound and outbound inquiries. The ideal candidate should have completed Senior High School and possess good communication skills. This role involves handling customer requests, resolving issues, and meeting KPIs. The position is onsite at McKinley Hills and requires working on a shifting schedule, including weekends and holidays. The company emphasizes mutual understanding, open communication, and professional growth opportunities for its employees.

Qualifications

• At least 1 year of experience in BPO industry.
• Willing to work onsite and in a shifting schedule including weekends and holidays.

Responsibilities

• Handle inbound and outbound calls, emails, and chat inquiries from customers.
• Resolve customer concerns in a timely and professional manner.
• Document all interactions properly in the system.

Skills

Average to Good communication skills

Education

Senior High School

Job description

A leading BPO company in Taguig is looking for a Customer Service Representative to manage inbound and outbound inquiries. The ideal candidate should have completed Senior High School and possess good communication skills. This role involves handling customer requests, resolving issues, and meeting KPIs. The position is onsite at McKinley Hills and requires working on a shifting schedule, including weekends and holidays. The company emphasizes mutual understanding, open communication, and professional growth opportunities for its employees.