Day-Shift CSR: Customer Care Pro in Taguig (Free Parking)

Transcosmos Asia Philippines, Inc.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Free parking

Career advancement opportunities

Job summary

A leading BPO company in Taguig is looking for a Blended Dayshift Customer Service Representative (CSR) to manage various customer interactions including calls, emails, and chats. The role requires a Senior High School diploma and at least one year of experience in the BPO industry. Candidates should possess strong communication skills and be adaptable to different working hours. This is an onsite position with free parking available.

Qualifications

• At least 1 year experience in the BPO industry.
• Average to good communication skills required.
• Open to working on a shifting schedule including weekends and holidays.

Responsibilities

• Handle incoming and outgoing customer inquiries.
• Resolve customer issues professionally.
• Document all customer interactions in the system.
• Coordinate with internal teams to resolve complex cases.

Skills

Communication skills

Customer service skills

Adaptability

Education

Senior High School diploma

Job description

A leading BPO company in Taguig is looking for a Blended Dayshift Customer Service Representative (CSR) to manage various customer interactions including calls, emails, and chats. The role requires a Senior High School diploma and at least one year of experience in the BPO industry. Candidates should possess strong communication skills and be adaptable to different working hours. This is an onsite position with free parking available.