Onsite Clinical Support Specialist - Healthcare Quality

Cognizant Consulting; Taguig; Presencial; PHP 279 000 - 446 000; Tempo integral

Resumo da oferta

Cognizant is hiring Registered Nurses (RN) in the Metro Manila area for an onsite, full-time role. The ideal candidate has 0–2 years of BPO or healthcare experience and a basic understanding of medicines, packaging, device components, or storage requirements.

Strong communication and meticulous documentation skills are essential for guiding callers, recording product information, and addressing product defects or quality concerns.

Qualificações

• 0–2 years of BPO or healthcare experience.
• Basic understanding of medicines, product packaging, device components, or storage requirements.
• Ability to identify product defects, device issues, or quality concerns.
• Strong communication skills for guiding callers in describing product-related problems.
• Good attention to detail when documenting product information.
• Familiarity with pharma, consumer health, or quality handling environments is an advantage.
• Contact center or customer-facing experience is beneficial.
• Flexibility to work shifting schedules and adapt to process or regulatory updates.
• Amenable to work on Full Onsite setup.

Conhecimentos

Communication skills

Attention to detail

Pharma knowledge

Customer service

Formação académica

Registered Nurse licensure

Descrição da oferta de emprego

Cognizant is hiring Registered Nurses (RN) in the Metro Manila area for an onsite, full-time role. The ideal candidate has 0–2 years of BPO or healthcare experience and a basic understanding of medicines, packaging, device components, or storage requirements.

Strong communication and meticulous documentation skills are essential for guiding callers, recording product information, and addressing product defects or quality concerns.