Onsite Cebu Sales & Customer Experience Specialist

EPSILON GROUP SERVICES INC.; Cebu City; On-site; PHP 188,000 - 225,000; Full time

Benefits offered by this job

Account allowances

Paid training

Career growth

Onsite work

Job summary

EPSILON GROUP SERVICES INC. in Cebu is hiring Customer Service Representatives to handle a busy inbox and live chats with clients, delivering friendly support and accurate information.

You will work onsite in Cebu with shifting schedules and comprehensive paid training. We offer a competitive salary up to ₱18,500 plus account allowances, plus opportunities for career growth in a supportive team environment.

Qualifications

• At least 2 years of call center experience.
• Good communication and customer service skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle customer inquiries via phone, chat, and email.
• Provide accurate information and resolve issues promptly.
• Upsell and promote appropriate products/services.

Skills

Communication

Customer service

Upselling & cross-selling

Call center experience

Teamwork

Education

High School graduate (Old Curriculum)

Job description

EPSILON GROUP SERVICES INC. in Cebu is hiring Customer Service Representatives to handle a busy inbox and live chats with clients, delivering friendly support and accurate information.

You will work onsite in Cebu with shifting schedules and comprehensive paid training. We offer a competitive salary up to ₱18,500 plus account allowances, plus opportunities for career growth in a supportive team environment.