Onsite Cebu RN & Healthcare Support – Growth & Impact

Cognizant Softvision, LLC; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Cognizant in Cebu is seeking dedicated professionals to join our onsite team as healthcare call center specialists. Ideal candidates have 0–2 years in BPO or healthcare, understand medicines and packaging, and can guide callers while documenting product information.

You will adapt to shifting schedules and regulatory updates within a global organization that supports growth and well‑being. Join Cognizant to grow your career while delivering quality service on global accounts and ensuring

Qualifications

• 0–2 years of BPO or healthcare experience is preferred.
• Basic understanding of medicines, product packaging, device components, or storage requirements.
• Strong communication skills for guiding callers in describing product‑related problems.

Responsibilities

• Guide callers to describe product‑related problems clearly and accurately.
• Document product information and quality concerns meticulously.
• Identify and escalate product defects or device issues as needed.

Skills

BPO experience

Healthcare knowledge

Strong communication

Attention to detail

Job description

Cognizant in Cebu is seeking dedicated professionals to join our onsite team as healthcare call center specialists. Ideal candidates have 0–2 years in BPO or healthcare, understand medicines and packaging, and can guide callers while documenting product information.

You will adapt to shifting schedules and regulatory updates within a global organization that supports growth and well‑being. Join Cognizant to grow your career while delivering quality service on global accounts and ensuring