Online Streaming Customer Service Representative | TaskUs Ortigas

TaskUs; Metro Manila; On-site; PHP 335,000 - 558,000; Full time

Job summary

TaskUs, the #RidiculouslyGood customer care partner, is inviting you to join its #PeopleFirst team in Manila. A Customer Care Expert will be a frontline member for world-class brands, delivering satisfaction and experience while maintaining confidentiality.

You'll meet KPIs, participate in training, and adapt to shifting schedules with on-site work. Exceptional communication, plus 1 year Telco BPO or 6 months live streaming BPO experience, are ideal assets for success.

Qualifications

• Exceptional communication skills in written and oral.

Responsibilities

• Providing customer satisfaction and experience
• Meeting and exceeding client-mandated KPI’s (Key Performance Indicators)
• Participating in training to improve work performance
• Following TaskUs’ policies and keeping information confidential

Skills

Exceptional communication skills

Job description

Level up your Customer Care skills when you join our #PeopleFirst team!

A Customer Care Expert who joins Us is a frontline member for one of the world’s best brands.

Your daily tasks include but are not limited to the following:

• Providing customer satisfaction and experience

• Meeting and exceeding client-mandated KPI’s (Key Performance Indicators)

• Participating in training to improve work performance

• Following TaskUs’ policies and keeping information confidential

TaskUs’ culture nurtures open communication and feedback. The management values each teammate's feedback on possible problem areas for improvement. Teamwork Makes the Dream Work!

What makes a #RidiculouslyGood Customer Care Expert?

• Exceptional Communication Skills—both in written and oral.

• 1 year Telco BPO experience OR 6 months live streaming BPO experience.

• Willing to work on shifting schedules and can work on-site.
  

Are you this Ridiculously Good? Then TaskUs is for you!