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vamasters, Inc. is seeking a highly organized E-commerce Operations VA to manage our jewelry brand’s online channels.
You will handle orders, listings, site maintenance across Shopify, Amazon Seller Central, Nordstrom Marketplace, and social shops, with light Photoshop work and product prep for the website customizer. The ideal candidate is meticulous, tech‑savvy, and able to update pages, fix listing issues, process orders and shipping labels, and collaborate with a small team to keep the
Job Summary:
A new opportunity is open for a highly organized E-commerce Operations VA to keep the online store and marketplace channels of our well-established jewelry brand running smoothly every day. The role spans order processing, website maintenance, product listings on Amazon and Nordstrom Marketplace, social shop management, and product preparation for our website customizer. The perfect fit is someone meticulous and comfortable with tech, just as at ease processing orders as making light code updates or working in Photoshop.
Process Shopify and Nordstrom Marketplace orders, create airway bills (AWBs), and keep stock levels accurate
Reply to customer inquiries with friendly, timely support
Watch the website to make sure everything works properly and keep the homepage current
Manage promo codes across the site, including abandoned cart flows and product page promo code updates
Rearrange collections and support new product uploads to the online store
Add and maintain product listings on Amazon and Nordstrom Marketplace, covering descriptions, inventory shipments, and fixes for listing flags or documentation issues
Update shop links, images, and product mapping across Meta Commerce Manager, the Shopify Shop App, and TikTok Shop
Prepare product images in Photoshop for our website customizer and code new customizer products with our developer
Solid hands-on experience managing a Shopify store (orders, products, site content)
Experience with Amazon Seller Central, including listings, inventory, and issue resolution
Comfortable making light code edits to product pages and templates (HTML/CSS or Shopify Liquid)
Working proficiency in Photoshop for product image preparation
Experience processing e-commerce orders and creating shipping labels or airway bills
Detail-focused, dependable, and autonomous
Strong communication skills for customer support and team coordination
Experience with Nordstrom Marketplace or other retail marketplace platforms
Familiarity with Meta Commerce Manager, TikTok Shop, and the Shopify Shop App
Experience creating or managing GS1 barcodes
Familiarity with QuickBooks
Experience coordinating with web developers on site features or fixes
Background in fashion, jewelry, or accessories e-commerce
This is a stable, long-term role at the center of an established brand’s daily operations, with a thorough handover and detailed video training guides to set you up for success. You’ll take real ownership of our online channels and work directly with a small, supportive team that values reliability and treats its people well.